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Purchased Care Users , All Regions
How Well Doctors Communicate

Shows Respect
  2007 2008 2009 Trend #
Benchmark 94 94 94 0
US MHS 92 93 94 1
ARMY 90 94 95 5
NAVY 95 95 94 -1
AIR FORCE 97 92 93 -4
OTHER 92 93 94 1
NORTH 92 93 94 2
North Army 91 96 91 1
North Navy 93 96 97 3
North Air Force 97 86 91 -6
North Other 92 93 94 2
SOUTH 92 94 93 1
South Army 89 87 97 7
South Navy 96 94 89 -8
South Air Force 97 96 98 1
South Other 92 94 93 1
WEST 93 93 94 1
West Army 86 100 97 10
West Navy 97 94 95 -2
West Air Force 96 93 91 -5
West Other 93 92 94 1
OVERSEAS 99 95 93 -6
Overseas Europe 100 95 97 -3
Overseas Pacific 98 94 88 -10
Overseas Latin America 100 96 92 -7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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