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Purchased Care Users , All Regions
How Well Doctors Communicate

Spends Time with You
  2007 2008 2009 Trend #
Benchmark 88 88 89 0
US MHS 89 88 89 0
ARMY 96 93 87 -8
NAVY 91 89 90 0
AIR FORCE 91 88 89 -1
OTHER 88 88 89 1
NORTH 90 88 89 0
North Army 92 94 91 -1
North Navy 89 87 91 2
North Air Force 93 86 86 -7
North Other 89 88 89 0
SOUTH 88 88 88 0
South Army 99 86 77 -22
South Navy 91 88 89 -2
South Air Force 91 92 94 4
South Other 87 88 88 2
WEST 90 88 89 -1
West Army 95 100 92 -3
West Navy 94 93 89 -5
West Air Force 88 85 89 1
West Other 89 87 89 -1
OVERSEAS 95 96 94 -1
Overseas Europe 92 96 97 5
Overseas Pacific 96 93 89 -7
Overseas Latin America 97 99 93 -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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