Active Duty , 2009 Composite Scores, All Regions


Active Duty , All Regions 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Trends
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	69	68	89	75	81	54	50	67	70	90	77
ARMY	66	63	89	75	78	53	47	68	67	90	75
NAVY	67	69	90	69	81	51	48	65	71	90	77
AIR FORCE	72	68	86	77	81	57	49	62	71	92	83
OTHER	76	80	91	79	82	55	60	71	70	89	76
NORTH	68	67	90	72	77	52	49	67	69	90	78
North Army	65	63	91	72	75	53	47	69	68	91	79
North Navy	67	67	90	68	80	51	48	67	71	89	76
North Air Force	70	65	87	73	73	55	46	61	71	92	84
North Other	73	75	92	77	78	52	56	69	66	90	76
SOUTH	71	69	88	78	82	55	50	68	68	90	78
South Army	66	61	86	78	80	52	44	68	63	89	74
South Navy	69	73	87	72	84	54	51	66	65	92	79
South Air Force	74	70	86	77	81	61	51	65	71	92	83
South Other	77	85	91	83	85	54	61	72	74	90	75
WEST	70	69	89	75	84	54	50	65	72	90	76
West Army	67	63	87	73	81	54	49	69	71	91	72
West Navy	67	68	93	68	82	49	48	62	72	90	77
West Air Force	71	68	86	79	86	57	48	60	72	91	81
West Other	79	84	90	79	85	60	64	73	73	89	78
OVERSEAS	69	72	91	77	77	52	50	66	67	89	79
Overseas Europe	69	75	91	81	80	54	54	64	68	90	78
Overseas Pacific	68	69	91	74	71	49	46	68	67	87	79
Overseas Latin America	64	81	92	*******	79	50	54	78	56	85	74
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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