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Active Duty , All Regions
How Well Doctors Communicate
2009
  Listens Carefully # Explains so You Can Understand # Shows Respect # Spends Time with You #
Benchmark 91 93 94 89
US MHS 88 92 91 86
ARMY 87 91 90 86
NAVY 89 93 92 87
AIR FORCE 85 90 89 81
OTHER 90 93 93 89
NORTH 89 93 91 87
North Army 90 94 89 89
North Navy 89 92 91 87
North Air Force 84 89 90 82
North Other 91 94 93 88
SOUTH 88 89 91 82
South Army 89 85 92 80
South Navy 86 89 88 83
South Air Force 86 90 89 81
South Other 90 93 94 88
WEST 86 92 90 87
West Army 81 93 87 89
West Navy 91 94 96 91
West Air Force 84 90 88 80
West Other 88 93 91 89
OVERSEAS 89 94 93 87
Overseas Europe 89 95 93 86
Overseas Pacific 89 94 93 87
Overseas Latin America 92 92 91 94
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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