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Active Duty , All Regions
How Well Doctors Communicate
Listens Carefully
  2007 2008 2009 Trend #
Benchmark 92 92 91 0
US MHS 84 86 88 4
ARMY 83 85 87 4
NAVY 81 85 89 8
AIR FORCE 85 84 85 0
OTHER 87 91 90 3
NORTH 85 88 89 4
North Army 84 90 90 6
North Navy 85 84 89 4
North Air Force 85 84 84 0
North Other 88 90 91 3
SOUTH 82 86 88 5
South Army 81 87 89 8
South Navy 84 85 86 2
South Air Force 81 83 86 5
South Other 85 90 90 5
WEST 83 84 86 3
West Army 82 76 81 0
West Navy 73 83 91 19
West Air Force 87 85 84 -3
West Other 90 93 88 -2
OVERSEAS 87 87 89 2
Overseas Europe 88 85 89 1
Overseas Pacific 86 88 89 3
Overseas Latin America 82 *** 92 10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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