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Active Duty , All Regions Claims Processing |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 85 | 85 | 85 | 0 |
| US MHS | 81 | 81 | 81 | 0 |
| ARMY | 80 | 82 | 78 | -2 |
| NAVY | 81 | 79 | 81 | 0 |
| AIR FORCE | 82 | 82 | 81 | 0 |
| OTHER | 80 | 80 | 82 | 3 |
| NORTH | 78 | 78 | 77 | -1 |
| North Army | 76 | 79 | 75 | -2 |
| North Navy | 84 | 76 | 80 | -4 |
| North Air Force | 79 | 80 | 73 | -5 |
| North Other | 75 | 80 | 78 | 3 |
| SOUTH | 80 | 78 | 82 | 2 |
| South Army | 83 | 80 | 80 | -4 |
| South Navy | 79 | 77 | 84 | 5 |
| South Air Force | 77 | 77 | 81 | 4 |
| South Other | 82 | 77 | 85 | 3 |
| WEST | 84 | 86 | 84 | 0 |
| West Army | 83 | 86 | 81 | -2 |
| West Navy | 80 | 87 | 82 | 3 |
| West Air Force | 87 | 87 | 86 | -1 |
| West Other | 83 | 82 | 85 | 2 |
| OVERSEAS | 78 | 80 | 77 | -1 |
| Overseas Europe | 76 | 84 | 80 | 4 |
| Overseas Pacific | 79 | 74 | 71 | -8 |
| Overseas Latin America | *** | *** | 79 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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