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Active Duty , North Other
Customer Service
2009
  Getting Information Courteous Customer Service
Benchmark 71 87
US MHS 65 84
OTHER 71 87
NORTH 62 82
North Other 67 88
North Region-Other 76 99
Out of Catchment North Region 65 87
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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