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Active Duty , North Other Claims Processing Claims Handled Correctly |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 82 | 82 | 82 | 0 |
| OTHER | 80 | 82 | 84 | 4 |
| NORTH | 80 | 78 | 79 | -1 |
| North Other | 75 | 80 | 81 | 5 |
| North Region-Other | *** | 86 | 90 | *** |
| Out of Catchment North Region | 78 | 75 | 82 | 4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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