Return to Main Page        Help
Active Duty , South Army
2009 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care# Getting Care Quickly# How Well Doctors Communicate# Customer Service# Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors#
Benchmark 82 84 92 79 85 57 70 78 77 91 83
US MHS 69 68 89 75 81 54 50 67 70 90 77
ARMY 66 63 89 75 78 53 47 68 67 90 75
SOUTH 71 69 88 78 82 55 50 68 68 90 78
South Army 66 61 86 78 80 52 44 68 63 89 74
Bayne-Jones ACH 71 56 *** *** *** 52 37 *** 77 77 63
Brooke AMC 64 63 84 *** *** 49 48 77 67 94 88
Darnall ACH 65 58 82 *** *** 46 28 59 60 86 71
Eisenhower AMC 73 64 87 *** 88 57 50 74 71 90 84
Fox AHC 76 74 91 *** 75 58 59 57 80 91 71
Lyster ACH 75 65 *** *** *** 45 49 75 69 84 74
Martin ACH 69 71 *** *** *** 62 54 *** 72 78 77
Moncrief ACH 73 64 90 *** *** 58 62 79 73 93 88
Reynolds ACH 59 66 95 *** *** 54 46 79 62 86 76
Winn ACH 61 62 *** *** *** 54 54 *** 41 94 67
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to composite
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users