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Active Duty , South Army Claims Processing Claims Handled in a Reasonable Time |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 83 | 83 | 84 | 0 |
| US MHS | 80 | 80 | 80 | 0 |
| ARMY | 78 | 79 | 76 | -2 |
| SOUTH | 80 | 76 | 81 | 1 |
| South Army | 83 | 77 | 78 | -5 |
| Bayne-Jones ACH | *** | *** | *** | *** |
| Brooke AMC | *** | *** | *** | *** |
| Darnall ACH | *** | *** | *** | *** |
| Eisenhower AMC | 83 | 85 | 91 | 8 |
| Fox AHC | *** | *** | 75 | *** |
| Lyster ACH | *** | 84 | *** | *** |
| Martin ACH | *** | *** | *** | *** |
| Moncrief ACH | 74 | *** | *** | *** |
| Reynolds ACH | *** | *** | *** | *** |
| Winn ACH | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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