Active Duty , 2009 Composite Scores, West Army


Active Duty , West Army 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	69	68	89	75	81	54	50	67	70	90	77
ARMY	66	63	89	75	78	53	47	68	67	90	75
WEST	70	69	89	75	84	54	50	65	72	90	76
West Army	67	63	87	73	81	54	49	69	71	91	72
Bassett ACH	76	53	*******	*******	*******	44	43	*******	75	88	77
Evans ACH	84	75	91	*******	*******	63	55	69	78	93	75
Irwin ACH	64	66	*******	*******	*******	49	37	75	72	90	57
L. Wood ACH	69	60	*******	*******	*******	65	46	*******	80	92	74
Madigan AMC	55	62	83	*******	*******	56	48	65	62	94	80
Munson AHC	73	74	92	78	81	55	53	79	78	91	73
R W Bliss AHC	59	63	100	*******	*******	62	47	80	52	80	84
Tripler AMC	69	63	83	*******	*******	48	53	50	76	89	78
William Beaumont AMC	59	54	*******	*******	*******	47	40	*******	59	88	56
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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