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Active Duty , West Army Customer Service 2009 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 65 | 84 |
| ARMY | 68 | 82 |
| WEST | 66 | 84 |
| West Army | 64 | 83 |
| Bassett ACH | *** | *** |
| Evans ACH | *** | *** |
| Irwin ACH | *** | *** |
| L. Wood ACH | *** | *** |
| Madigan AMC | *** | *** |
| Munson AHC | 60 | 95 |
| R W Bliss AHC | *** | *** |
| Tripler AMC | *** | *** |
| William Beaumont AMC | *** | *** |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||
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