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Active Duty , West Army Claims Processing Claims Handled Correctly |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 82 | 82 | 82 | 0 |
| ARMY | 82 | 84 | 80 | -2 |
| WEST | 85 | 87 | 84 | 0 |
| West Army | 84 | 88 | 82 | -2 |
| Bassett ACH | *** | *** | *** | *** |
| Evans ACH | *** | *** | *** | *** |
| Irwin ACH | *** | *** | *** | *** |
| L. Wood ACH | *** | *** | *** | *** |
| Madigan AMC | *** | *** | *** | *** |
| Munson AHC | 84 | 82 | 85 | 2 |
| R W Bliss AHC | *** | 82 | *** | *** |
| Tripler AMC | *** | *** | *** | *** |
| William Beaumont AMC | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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