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Active Duty , West Navy
Claims Processing
2009
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 84 86
US MHS 80 82
NAVY 80 82
WEST 83 84
West Navy 82 83
NACC Port Hueneme 86 92
NBHC NAS North Island 76 76
NBHC NTC San Diego *** ***
NH Bremerton *** ***
NH Camp Pendleton *** ***
NH LeMoore 96 100
NH Oak Harbor *** ***
NH Twentynine Palms *** ***
NMC San Diego *** ***
NMCL Pearl Harbor *** ***
TRICARE Outpatient-Chula Vista *** ***
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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