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Active Duty , West Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 83 | 83 | 84 | 0 |
| US MHS | 80 | 80 | 80 | 0 |
| NAVY | 79 | 80 | 80 | 0 |
| WEST | 82 | 85 | 83 | 1 |
| West Navy | 79 | 88 | 82 | 3 |
| NACC Port Hueneme | 88 | 73 | 86 | -2 |
| NBHC NAS North Island | 90 | *** | 76 | -15 |
| NBHC NTC San Diego | *** | *** | *** | *** |
| NH Bremerton | *** | *** | *** | *** |
| NH Camp Pendleton | *** | *** | *** | *** |
| NH LeMoore | 70 | *** | 96 | 26 |
| NH Oak Harbor | *** | *** | *** | *** |
| NH Twentynine Palms | *** | *** | *** | *** |
| NMC San Diego | *** | *** | *** | *** |
| NMCL Pearl Harbor | *** | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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