Active Duty , Claims Processing , West Navy


Active Duty , West Navy Claims Processing Claims Handled Correctly
	2007	2008	2009	Trend
Benchmark	86	86	86	0
US MHS	82	82	82	0
NAVY	82	78	82	0
WEST	85	87	84	0
West Navy	81	86	83	2
NACC Port Hueneme	91	89	92	0
NBHC NAS North Island	95	*******	76	-18
NBHC NTC San Diego	*******	*******	*******	*******
NH Bremerton	*******	*******	*******	*******
NH Camp Pendleton	*******	*******	*******	*******
NH LeMoore	83	*******	100	19
NH Oak Harbor	*******	100	*******	*******
NH Twentynine Palms	*******	*******	*******	*******
NMC San Diego	*******	*******	*******	*******
NMCL Pearl Harbor	*******	*******	*******	*******
TRICARE Outpatient-Chula Vista	*******	*******	*******	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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