Active Duty , How Well Doctors Communicate , West Air Force


Active Duty , West Air Force How Well Doctors Communicate 2009
	Listens Carefully #	Explains so You Can Understand #	Shows Respect #	Spends Time with You #
Benchmark	91	93	94	89
US MHS	88	92	91	86
AIR FORCE	85	90	89	81
WEST	86	92	90	87
West Air Force	84	90	88	80
10th Med Grp-USAF Academy	*******	*******	*******	*******
15th Med Grp-Hickam	80	87	84	74
21st Med Grp-Peterson	78	84	89	76
30th Med Grp-Vandenberg	83	81	88	77
341st Med Grp-Malmstrom	80	88	81	78
355th Med Grp-Davis Monthan	85	95	88	84
366th Med Grp-Mountain Home	94	98	100	93
377th Med Grp-Kirtland	71	79	70	64
3rd Med Grp-Elmendorf	93	99	96	88
509th Med Grp-Whiteman	88	92	85	76
55th Med Grp-Offutt	87	93	96	85
56th Med Grp-Luke	91	96	90	89
5th Med Grp-Minot	84	89	89	83
60th Med Grp-Travis	84	93	88	81
61st Med Squad-Los Angeles	79	85	92	75
75th Med Grp-Hill	83	96	92	84
90th Med Grp-F.E. Warren	97	96	97	90
92nd Med Grp-Fairchild	85	89	86	81
95th Med Grp-Edwards	93	87	89	82
99th Med Grp-O'Callaghan Hosp	89	91	89	83
West Region-Air force	77	88	89	80
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions Download Page
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