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Active Duty , West Air Force
How Well Doctors Communicate

Listens Carefully
  2007 2008 2009 Trend #
Benchmark 92 92 91 0
US MHS 84 86 88 4
AIR FORCE 85 84 85 0
WEST 83 84 86 3
West Air Force 87 85 84 -3
10th Med Grp-USAF Academy *** *** *** ***
15th Med Grp-Hickam *** *** 80 ***
21st Med Grp-Peterson 94 88 78 -16
30th Med Grp-Vandenberg 71 80 83 12
341st Med Grp-Malmstrom 69 94 80 11
355th Med Grp-Davis Monthan 85 88 85 0
366th Med Grp-Mountain Home 100 76 94 -6
377th Med Grp-Kirtland 79 81 71 -8
3rd Med Grp-Elmendorf 98 89 93 -5
509th Med Grp-Whiteman 90 91 88 -2
55th Med Grp-Offutt 89 85 87 -2
56th Med Grp-Luke 87 88 91 4
5th Med Grp-Minot 86 69 84 -3
60th Med Grp-Travis 79 76 84 5
61st Med Squad-Los Angeles 91 95 79 -11
75th Med Grp-Hill 96 *** 83 -14
90th Med Grp-F.E. Warren 84 90 97 13
92nd Med Grp-Fairchild *** *** 85 ***
95th Med Grp-Edwards 88 90 93 5
99th Med Grp-O'Callaghan Hosp *** *** 89 ***
West Region-Air force 84 88 77 -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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