Active Duty , 2009 Composite Scores, West Other


Active Duty , West Other 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	69	68	89	75	81	54	50	67	70	90	77
OTHER	76	80	91	79	82	55	60	71	70	89	76
WEST	70	69	89	75	84	54	50	65	72	90	76
West Other	79	84	90	79	85	60	64	73	73	89	78
Out of Catchment West Region	79	83	92	80	84	58	67	75	73	87	*******
West Region-Other	75	78	89	82	88	61	54	65	75	91	79
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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