Active Duty , 2009 Composite Scores, Overseas Pacific


Active Duty , Overseas Pacific 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	69	68	89	75	81	54	50	67	70	90	77
OVERSEAS	69	72	91	77	77	52	50	66	67	89	79
Overseas Pacific	68	69	91	74	71	49	46	68	67	87	79
121st Gen Hosp-Seoul	65	62	*******	*******	*******	43	37	82	61	86	81
18th Med Grp-Kadena AB	66	62	88	*******	*******	54	51	72	60	89	90
35th Med Grp-Misawa	70	81	93	*******	*******	51	54	67	47	95	85
36th Med Grp-Andersen	63	63	86	*******	*******	61	54	63	65	95	84
51st Med Grp-Osan AB	72	73	85	*******	*******	53	46	69	70	95	79
NH Guam-Agana	69	68	91	*******	*******	52	49	65	72	89	73
NH Okinawa	70	72	93	*******	*******	52	47	64	73	85	83
NH Yokosuka	64	69	91	*******	*******	44	41	61	70	82	74
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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