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Active Duty , Overseas Latin America 2009 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors# | |
| Benchmark | 82 | 84 | 92 | 79 | 85 | 57 | 70 | 78 | 77 | 91 | 83 |
| US MHS | 69 | 68 | 89 | 75 | 81 | 54 | 50 | 67 | 70 | 90 | 77 |
| OVERSEAS | 69 | 72 | 91 | 77 | 77 | 52 | 50 | 66 | 67 | 89 | 79 |
| Overseas Latin America | 64 | 81 | 92 | *** | 79 | 50 | 54 | 78 | 56 | 85 | 74 |
| Out of Catchment OCONUS Region | 71 | 81 | 96 | 80 | 85 | 52 | 57 | 78 | 60 | 86 | *** |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page | |||||||||||
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