Active Duty , 2009 Composite Scores, North Army


Active Duty , North Army 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	69	68	89	75	81	54	50	67	70	90	77
ARMY	66	63	89	75	78	53	47	68	67	90	75
NORTH	68	67	90	72	77	52	49	67	69	90	78
North Army	65	63	91	72	75	53	47	69	68	91	79
Blanchfield ACH	70	73	*******	*******	*******	54	52	*******	66	90	79
Dewitt ACH	63	71	93	*******	*******	64	50	77	78	90	64
Guthrie AHC	62	53	*******	*******	*******	47	40	*******	77	90	79
Ireland ACH	65	56	83	*******	77	50	42	57	55	88	74
Keller ACH	61	77	97	*******	58	52	56	73	83	83	74
Kenner AHC	64	59	*******	*******	*******	53	45	81	69	86	83
Kimbrough Amb Car Cen-Ft Meade	74	73	94	84	*******	65	61	70	78	92	*******
McDonald ACH	67	53	88	*******	*******	53	42	71	57	87	89
Walter Reed AMC	63	70	89	64	66	47	47	65	59	93	72
Womack AMC	63	54	*******	*******	*******	50	41	66	67	93	80
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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