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Active Duty , North Army
How Well Doctors Communicate
2009
  Listens Carefully # Explains so You Can Understand # Shows Respect # Spends Time with You #
Benchmark 91 93 94 89
US MHS 88 92 91 86
ARMY 87 91 90 86
NORTH 89 93 91 87
North Army 90 94 89 89
Blanchfield ACH *** *** *** ***
Dewitt ACH 91 93 96 94
Guthrie AHC *** *** *** ***
Ireland ACH 83 96 72 80
Keller ACH 94 100 100 93
Kenner AHC *** *** *** ***
Kimbrough Amb Car Cen-Ft Meade 94 94 95 94
McDonald ACH 87 93 97 77
Walter Reed AMC 82 92 90 90
Womack AMC *** *** *** ***
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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