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Active Duty , North Army Claims Processing Claims Handled in a Reasonable Time |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 83 | 83 | 84 | 0 |
| US MHS | 80 | 80 | 80 | 0 |
| ARMY | 78 | 79 | 76 | -2 |
| NORTH | 77 | 79 | 75 | -1 |
| North Army | 72 | 78 | 72 | -1 |
| Blanchfield ACH | *** | *** | *** | *** |
| Dewitt ACH | *** | *** | *** | *** |
| Guthrie AHC | *** | *** | *** | *** |
| Ireland ACH | 82 | *** | 77 | -4 |
| Keller ACH | 65 | 71 | 59 | -6 |
| Kenner AHC | *** | 51 | *** | *** |
| Kimbrough Amb Car Cen-Ft Meade | 74 | 83 | *** | *** |
| McDonald ACH | *** | *** | *** | *** |
| Walter Reed AMC | 72 | 69 | 62 | -10 |
| Womack AMC | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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