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Active Duty , North Army
Claims Processing

Claims Handled in a Reasonable Time
  2007 2008 2009 Trend
Benchmark 83 83 84 0
US MHS 80 80 80 0
ARMY 78 79 76 -2
NORTH 77 79 75 -1
North Army 72 78 72 -1
Blanchfield ACH *** *** *** ***
Dewitt ACH *** *** *** ***
Guthrie AHC *** *** *** ***
Ireland ACH 82 *** 77 -4
Keller ACH 65 71 59 -6
Kenner AHC *** 51 *** ***
Kimbrough Amb Car Cen-Ft Meade 74 83 *** ***
McDonald ACH *** *** *** ***
Walter Reed AMC 72 69 62 -10
Womack AMC *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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