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Active Duty , North Navy
Customer Service
2009
  Getting Information Courteous Customer Service
Benchmark 71 87
US MHS 65 84
NAVY 57 81
NORTH 62 82
North Navy 55 81
NACC Newport *** ***
NBHC Little Creek *** ***
NBHC Navsta Sewells 56 74
NBHC Oceana *** ***
NH Camp Lejeune *** ***
NH Cherry Point *** ***
NH Great Lakes 57 74
NMC Portsmouth *** ***
NMCL Annapolis *** ***
NMCL Patuxent River 66 90
NMCL Quantico *** ***
NNMC Bethesda 52 82
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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