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Active Duty , North Navy
Claims Processing
2009
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 84 86
US MHS 80 82
NAVY 80 82
NORTH 75 79
North Navy 79 81
NACC Newport 65 82
NBHC Little Creek *** ***
NBHC Navsta Sewells 66 70
NBHC Oceana *** ***
NH Camp Lejeune *** ***
NH Cherry Point *** ***
NH Great Lakes 75 60
NMC Portsmouth *** ***
NMCL Annapolis *** ***
NMCL Patuxent River 72 75
NMCL Quantico *** ***
NNMC Bethesda 78 73
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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