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Active Duty , North Navy Claims Processing Claims Handled Correctly |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 82 | 82 | 82 | 0 |
| NAVY | 82 | 78 | 82 | 0 |
| NORTH | 80 | 78 | 79 | -1 |
| North Navy | 85 | 73 | 81 | -5 |
| NACC Newport | 93 | 83 | 82 | -11 |
| NBHC Little Creek | *** | *** | *** | *** |
| NBHC Navsta Sewells | 88 | 75 | 70 | -18 |
| NBHC Oceana | *** | *** | *** | *** |
| NH Camp Lejeune | *** | *** | *** | *** |
| NH Cherry Point | *** | *** | *** | *** |
| NH Great Lakes | 83 | *** | 60 | -23 |
| NMC Portsmouth | 90 | *** | *** | *** |
| NMCL Annapolis | *** | *** | *** | *** |
| NMCL Patuxent River | 76 | 67 | 75 | -1 |
| NMCL Quantico | *** | 80 | *** | *** |
| NNMC Bethesda | 64 | 70 | 73 | 9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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