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Active Duty Dependents , All Regions
How Well Doctors Communicate

Listens Carefully
  2007 2008 2009 Trend #
Benchmark 92 92 91 0
US MHS 86 85 86 0
ARMY 86 84 84 -2
NAVY 83 86 84 1
AIR FORCE 82 82 83 1
OTHER 88 86 89 0
NORTH 85 84 85 1
North Army 85 78 82 -3
North Navy 81 86 82 1
North Air Force 84 78 82 -2
North Other 86 87 89 3
SOUTH 86 85 84 -2
South Army 85 83 83 -2
South Navy 84 82 83 -1
South Air Force 80 83 81 1
South Other 89 87 85 -4
WEST 87 86 89 2
West Army 88 91 86 -2
West Navy 83 88 87 4
West Air Force 84 84 86 3
West Other 90 84 92 2
OVERSEAS 87 85 85 -2
Overseas Europe 87 84 86 -1
Overseas Pacific 86 83 82 -4
Overseas Latin America 90 96 89 -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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