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Active Duty Dependents , All Regions Customer Service 2009 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 73 | 87 |
| ARMY | 71 | 83 |
| NAVY | 70 | 83 |
| AIR FORCE | 71 | 85 |
| OTHER | 76 | 90 |
| NORTH | 72 | 86 |
| North Army | 69 | 80 |
| North Navy | 68 | 82 |
| North Air Force | 68 | 88 |
| North Other | 75 | 90 |
| SOUTH | 74 | 87 |
| South Army | 76 | 84 |
| South Navy | 69 | 86 |
| South Air Force | 67 | 81 |
| South Other | 76 | 90 |
| WEST | 75 | 88 |
| West Army | 71 | 87 |
| West Navy | 72 | 85 |
| West Air Force | 76 | 87 |
| West Other | 78 | 91 |
| OVERSEAS | 67 | 79 |
| Overseas Europe | 67 | 76 |
| Overseas Pacific | 60 | 82 |
| Overseas Latin America | 85 | 93 |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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