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All Users , All Regions
How Well Doctors Communicate
2009
  Listens Carefully # Explains so You Can Understand # Shows Respect # Spends Time with You #
Benchmark 91 93 94 89
US MHS 89 92 92 87
ARMY 89 91 91 86
NAVY 89 93 92 87
AIR FORCE 87 91 90 83
OTHER 90 93 93 88
NORTH 89 93 92 87
North Army 88 91 89 86
North Navy 88 93 92 86
North Air Force 85 91 91 84
North Other 91 93 94 89
SOUTH 89 91 92 86
South Army 91 90 93 84
South Navy 87 93 90 88
South Air Force 87 90 91 83
South Other 89 92 92 88
WEST 89 93 92 87
West Army 87 92 91 89
West Navy 90 92 93 89
West Air Force 87 90 90 83
West Other 91 94 93 88
OVERSEAS 90 93 93 86
Overseas Europe 90 94 92 86
Overseas Pacific 89 91 93 85
Overseas Latin America 93 91 93 92
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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