All Users , 2009 Composite Scores, North Other


All Users , North Other 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	76	75	90	79	86	61	59	72	73	90	77
OTHER	80	84	91	81	87	64	65	75	74	90	76
NORTH	74	75	90	77	85	59	58	72	72	90	78
North Other	79	84	92	82	87	63	65	75	73	90	76
North Region-Other	76	81	92	89	85	63	49	51	58	89	83
Out of Catchment North Region	79	84	92	79	85	62	66	76	75	89	*******
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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