All Users , 2009 Composite Scores, South Navy


All Users , South Navy 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	76	75	90	79	86	61	59	72	73	90	77
NAVY	72	72	90	75	86	57	56	70	72	89	77
SOUTH	78	76	90	81	86	62	60	72	73	90	77
South Navy	75	75	89	78	87	61	59	71	70	90	78
NBHC Mayport	72	76	85	70	87	64	55	71	75	91	82
NH Beaufort	75	77	89	*******	90	58	60	80	67	93	85
NH Charleston	80	86	99	88	91	56	59	70	64	88	79
NH Corpus Christi	74	72	89	88	88	65	56	69	71	94	81
NH Jacksonville	78	75	88	80	80	63	59	70	77	88	75
NH Pensacola	75	78	92	78	87	64	63	78	72	91	80
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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