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All Users , South Air Force Claims Processing Claims Handled Correctly |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 85 | 85 | 87 | 2 |
| AIR FORCE | 85 | 86 | 86 | 1 |
| SOUTH | 84 | 85 | 87 | 4 |
| South Air Force | 82 | 82 | 85 | 3 |
| 12th Med Grp-Randolph | 65 | 85 | 87 | 21 |
| 14th Med Grp-Columbus | 84 | 80 | 83 | -1 |
| 16th Med Grp-Hurlburt Field | 79 | 90 | 71 | -8 |
| 17th Med Grp-Goodfellow | 89 | 84 | 91 | 1 |
| 20th Med Grp-Shaw | 82 | 84 | 87 | 6 |
| 2nd Med Grp-Barksdale | 86 | 75 | 79 | -6 |
| 314th Med Grp-Little Rock | 87 | 82 | 82 | -4 |
| 325th Med Grp-Tyndall | 83 | 85 | 79 | -4 |
| 347th Med Grp-Moody | *** | *** | 96 | *** |
| 42nd Med Grp-Maxwell | 78 | 85 | 84 | 6 |
| 437th Med Grp-Charleston | 79 | *** | 86 | 6 |
| 45th Med Grp-Patrick | 83 | 86 | 81 | -2 |
| 59th Med Wing-Lackland | 71 | 74 | 81 | 10 |
| 6th Med Grp-MacDill | 74 | 86 | 84 | 10 |
| 72nd Med Grp-Tinker | 77 | 80 | 89 | 12 |
| 78th Med Grp-Robins | 85 | 88 | 90 | 5 |
| 7th Med Grp-Dyess | 86 | 89 | 90 | 4 |
| 81st Med Grp-Keesler | 89 | 84 | 82 | -6 |
| 82nd Med Grp-Sheppard | 73 | 87 | 75 | 2 |
| 96th Med Grp-Eglin | 85 | 83 | 89 | 4 |
| South Region-Air force | 87 | 81 | 92 | 5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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