All Users , 2009 Composite Scores, South Other


All Users , South Other 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	76	75	90	79	86	61	59	72	73	90	77
OTHER	80	84	91	81	87	64	65	75	74	90	76
SOUTH	78	76	90	81	86	62	60	72	73	90	77
South Other	81	83	90	81	86	64	66	74	74	90	75
Out of Catchment South Region	82	84	91	81	86	64	68	75	76	91	*******
South Region-Other	77	85	90	*******	93	64	57	64	73	87	68
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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