 |
 |
|||
|
All Users , West Army How Well Doctors Communicate 2009 |
||||
| Listens Carefully # | Explains so You Can Understand # | Shows Respect # | Spends Time with You # | |
| Benchmark | 91 | 93 | 94 | 89 |
| US MHS | 89 | 92 | 92 | 87 |
| ARMY | 89 | 91 | 91 | 86 |
| WEST | 89 | 93 | 92 | 87 |
| West Army | 87 | 92 | 91 | 89 |
| Bassett ACH | 82 | 88 | 84 | 71 |
| Evans ACH | 88 | 91 | 92 | 92 |
| Irwin ACH | 93 | 98 | 100 | 90 |
| L. Wood ACH | 90 | 97 | 99 | 92 |
| Madigan AMC | 87 | 94 | 89 | 90 |
| Munson AHC | 93 | 96 | 96 | 93 |
| R W Bliss AHC | 97 | 98 | 97 | 96 |
| Tripler AMC | 86 | 84 | 88 | 85 |
| William Beaumont AMC | 87 | 96 | 96 | 94 |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||