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All Users , West Army How Well Doctors Communicate Spends Time with You |
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| 2007 | 2008 | 2009 | Trend # | |
| Benchmark | 88 | 88 | 89 | 0 |
| US MHS | 86 | 86 | 87 | 0 |
| ARMY | 87 | 87 | 86 | 0 |
| WEST | 87 | 86 | 87 | 1 |
| West Army | 89 | 86 | 89 | 0 |
| Bassett ACH | 82 | 87 | 71 | -12 |
| Evans ACH | 87 | 80 | 92 | 5 |
| Irwin ACH | 89 | 86 | 90 | 1 |
| L. Wood ACH | 88 | 72 | 92 | 4 |
| Madigan AMC | 92 | 88 | 90 | -2 |
| Munson AHC | 91 | 92 | 93 | 2 |
| R W Bliss AHC | 85 | 76 | 96 | 11 |
| Tripler AMC | 91 | 92 | 85 | -6 |
| William Beaumont AMC | 83 | 86 | 94 | 11 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||