All Users , 2009 Composite Scores, West Navy


All Users , West Navy 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	76	75	90	79	86	61	59	72	73	90	77
NAVY	72	72	90	75	86	57	56	70	72	89	77
WEST	75	74	90	79	88	61	59	71	73	90	78
West Navy	73	72	91	76	87	57	56	70	71	89	78
NACC Port Hueneme	75	60	94	79	89	57	49	70	70	92	82
NBHC NAS North Island	64	65	92	64	79	56	51	73	68	90	76
NBHC NTC San Diego	70	62	80	74	88	58	54	59	78	90	80
NH Bremerton	75	71	92	77	90	60	58	67	69	87	83
NH Camp Pendleton	80	80	91	84	89	62	62	69	76	89	80
NH LeMoore	74	68	95	75	93	61	53	70	65	86	77
NH Oak Harbor	74	72	86	64	87	52	52	66	72	92	84
NH Twentynine Palms	74	73	93	72	80	51	54	79	77	89	78
NMC San Diego	75	76	92	75	86	62	60	78	72	90	75
NMCL Pearl Harbor	71	80	93	72	96	63	59	69	68	92	78
TRICARE Outpatient-Chula Vista	63	54	81	*******	*******	62	54	63	76	91	*******
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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