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All Users , West Navy Customer Service 2009 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 71 | 87 |
| NAVY | 65 | 85 |
| WEST | 71 | 88 |
| West Navy | 68 | 85 |
| NACC Port Hueneme | 76 | 81 |
| NBHC NAS North Island | 59 | 69 |
| NBHC NTC San Diego | 58 | 91 |
| NH Bremerton | 76 | 78 |
| NH Camp Pendleton | 79 | 89 |
| NH LeMoore | 62 | 87 |
| NH Oak Harbor | 56 | 73 |
| NH Twentynine Palms | 58 | 87 |
| NMC San Diego | 63 | 88 |
| NMCL Pearl Harbor | 61 | 84 |
| TRICARE Outpatient-Chula Vista | *** | *** |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||