All Users , 2009 Composite Scores, West Air Force


All Users , West Air Force 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	76	75	90	79	86	61	59	72	73	90	77
AIR FORCE	75	73	88	79	85	61	56	67	73	91	81
WEST	75	74	90	79	88	61	59	71	73	90	78
West Air Force	75	73	88	80	88	61	56	66	74	91	80
10th Med Grp-USAF Academy	76	78	90	77	84	55	56	76	72	86	76
15th Med Grp-Hickam	66	71	87	*******	*******	60	48	54	76	89	80
21st Med Grp-Peterson	72	68	80	78	86	62	57	55	74	94	79
30th Med Grp-Vandenberg	75	71	86	84	88	69	56	67	74	90	86
341st Med Grp-Malmstrom	77	72	88	86	97	66	55	61	78	91	81
355th Med Grp-Davis Monthan	73	67	87	82	88	59	51	61	73	93	*******
366th Med Grp-Mountain Home	76	70	98	*******	83	57	52	69	85	87	*******
377th Med Grp-Kirtland	68	66	79	77	81	49	46	60	65	89	81
3rd Med Grp-Elmendorf	71	74	94	84	86	59	62	73	76	90	74
509th Med Grp-Whiteman	83	82	87	90	94	66	59	69	74	89	81
55th Med Grp-Offutt	79	75	92	80	84	60	54	61	73	93	80
56th Med Grp-Luke	82	76	89	86	91	75	62	74	77	95	74
5th Med Grp-Minot	71	69	86	*******	96	61	49	52	73	91	82
60th Med Grp-Travis	73	71	84	75	90	60	57	64	72	88	82
61st Med Squad-Los Angeles	74	70	83	76	85	64	53	67	74	93	*******
75th Med Grp-Hill	80	76	92	92	87	71	61	69	73	91	84
90th Med Grp-F.E. Warren	80	74	93	*******	92	63	48	60	72	90	83
92nd Med Grp-Fairchild	75	72	91	75	90	64	56	69	75	93	83
95th Med Grp-Edwards	79	80	84	80	92	69	61	69	73	89	75
99th Med Grp-O'Callaghan Hosp	75	74	90	78	87	63	57	73	71	91	*******
West Region-Air force	74	76	88	88	86	60	57	63	71	90	81
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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