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All Users , West Other How Well Doctors Communicate Listens Carefully |
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| 2007 | 2008 | 2009 | Trend # | |
| Benchmark | 92 | 92 | 91 | 0 |
| US MHS | 88 | 89 | 89 | 1 |
| OTHER | 90 | 91 | 90 | 0 |
| WEST | 88 | 88 | 89 | 2 |
| West Other | 91 | 89 | 91 | 0 |
| Out of Catchment West Region | 91 | 90 | 91 | 0 |
| West Region-Other | *** | *** | 91 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||