 |
 |
|
|
All Users , Overseas Pacific Customer Service 2009 |
||
| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 71 | 87 |
| OVERSEAS | 70 | 83 |
| Overseas Pacific | 65 | 81 |
| 121st Gen Hosp-Seoul | *** | *** |
| 18th Med Grp-Kadena AB | *** | *** |
| 35th Med Grp-Misawa | *** | *** |
| 36th Med Grp-Andersen | *** | *** |
| 51st Med Grp-Osan AB | *** | *** |
| NH Guam-Agana | *** | *** |
| NH Okinawa | *** | *** |
| NH Yokosuka | 63 | 70 |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||