All Users , 2009 Composite Scores, Overseas Latin America


All Users , Overseas Latin America 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	76	75	90	79	86	61	59	72	73	90	77
OVERSEAS	72	74	90	76	80	55	55	68	68	89	79
Overseas Latin America	70	78	92	84	81	59	65	85	72	87	77
Out of Catchment OCONUS Region	74	78	92	81	79	57	63	78	69	87	*******
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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