All Users , 2009 Composite Scores, North Army


All Users , North Army 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	76	75	90	79	86	61	59	72	73	90	77
ARMY	71	68	89	77	84	58	54	72	71	89	77
NORTH	74	75	90	77	85	59	58	72	72	90	78
North Army	69	67	89	73	81	57	53	71	72	89	80
Blanchfield ACH	75	75	88	*******	89	60	55	65	69	90	82
Dewitt ACH	67	71	86	74	80	56	55	67	72	89	72
Guthrie AHC	68	57	80	*******	85	56	46	69	72	90	80
Ireland ACH	73	69	93	80	77	60	53	72	66	89	77
Keller ACH	67	77	98	77	68	56	60	64	79	86	80
Kenner AHC	70	63	85	77	84	63	50	75	70	86	81
Kimbrough Amb Car Cen-Ft Meade	72	74	90	70	90	62	57	71	79	91	*******
McDonald ACH	62	59	93	*******	98	59	52	73	68	89	84
Walter Reed AMC	68	77	88	71	74	55	57	74	68	88	77
Womack AMC	69	63	89	76	85	56	49	71	68	90	79
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users