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All Users , North Army
How Well Doctors Communicate

Listens Carefully
  2007 2008 2009 Trend #
Benchmark 92 92 91 0
US MHS 88 89 89 1
ARMY 86 89 89 2
NORTH 89 90 89 1
North Army 87 90 88 0
Blanchfield ACH 81 85 83 2
Dewitt ACH 89 93 85 -4
Guthrie AHC 87 86 79 -8
Ireland ACH 85 90 93 8
Keller ACH 88 98 96 8
Kenner AHC 92 87 87 -5
Kimbrough Amb Car Cen-Ft Meade 90 86 89 -1
McDonald ACH 88 86 92 4
Walter Reed AMC 93 85 85 -8
Womack AMC 82 86 89 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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