All Users , 2009 Composite Scores, North Navy


All Users , North Navy 2009 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	82	84	92	79	85	57	70	78	77	91	83
US MHS	76	75	90	79	86	61	59	72	73	90	77
NAVY	72	72	90	75	86	57	56	70	72	89	77
NORTH	74	75	90	77	85	59	58	72	72	90	78
North Navy	71	71	90	72	85	55	54	71	73	89	76
NACC Newport	80	81	85	74	84	60	60	65	73	94	75
NBHC Little Creek	68	65	87	66	86	61	53	68	72	92	74
NBHC Navsta Sewells	68	64	78	66	68	49	44	59	65	89	79
NBHC Oceana	61	61	88	80	83	57	44	76	70	89	75
NH Camp Lejeune	73	73	87	80	88	52	48	67	75	88	76
NH Cherry Point	79	78	88	*******	91	62	56	73	78	91	78
NH Great Lakes	72	69	93	66	69	53	53	72	67	90	76
NMC Portsmouth	75	74	95	74	87	60	60	78	72	89	74
NMCL Annapolis	76	66	93	*******	*******	51	44	74	68	85	90
NMCL Patuxent River	74	64	86	83	83	57	55	66	70	97	76
NMCL Quantico	60	78	89	69	71	57	58	71	72	87	80
NNMC Bethesda	75	71	91	76	88	55	64	71	74	92	86
Source: 2009 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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