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All Users , North Navy
How Well Doctors Communicate
2009
  Listens Carefully # Explains so You Can Understand # Shows Respect # Spends Time with You #
Benchmark 91 93 94 89
US MHS 89 92 92 87
NAVY 89 93 92 87
NORTH 89 93 92 87
North Navy 88 93 92 86
NACC Newport 82 89 85 83
NBHC Little Creek 84 94 94 76
NBHC Navsta Sewells 76 84 79 73
NBHC Oceana 88 91 91 83
NH Camp Lejeune 90 89 88 81
NH Cherry Point 84 90 92 87
NH Great Lakes 91 96 90 93
NMC Portsmouth 93 98 98 90
NMCL Annapolis 94 93 92 92
NMCL Patuxent River 84 93 85 82
NMCL Quantico 87 92 90 87
NNMC Bethesda 88 94 93 88
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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