 |
 |
|
|
All Users , North Navy Customer Service 2009 |
||
| Getting Information | Courteous Customer Service | |
| Benchmark | 71 | 87 |
| US MHS | 71 | 87 |
| NAVY | 65 | 85 |
| NORTH | 69 | 85 |
| North Navy | 62 | 83 |
| NACC Newport | 67 | 82 |
| NBHC Little Creek | 64 | 68 |
| NBHC Navsta Sewells | 57 | 75 |
| NBHC Oceana | 72 | 87 |
| NH Camp Lejeune | 69 | 90 |
| NH Cherry Point | *** | *** |
| NH Great Lakes | 59 | 72 |
| NMC Portsmouth | 63 | 85 |
| NMCL Annapolis | 75 | *** |
| NMCL Patuxent River | 75 | 92 |
| NMCL Quantico | 54 | 84 |
| NNMC Bethesda | 60 | 92 |
| Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||