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All Users , North Navy
Claims Processing
2009
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 84 86
US MHS 85 87
NAVY 85 87
NORTH 83 86
North Navy 83 87
NACC Newport 79 88
NBHC Little Creek 87 86
NBHC Navsta Sewells 66 71
NBHC Oceana 84 82
NH Camp Lejeune 87 88
NH Cherry Point 91 91
NH Great Lakes 72 66
NMC Portsmouth 83 91
NMCL Annapolis *** ***
NMCL Patuxent River 82 85
NMCL Quantico 67 74
NNMC Bethesda 88 89
Source: 2009 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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