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All Users , North Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 83 | 83 | 84 | 0 |
| US MHS | 83 | 83 | 85 | 2 |
| NAVY | 83 | 82 | 85 | 2 |
| NORTH | 82 | 83 | 83 | 1 |
| North Navy | 84 | 79 | 83 | -1 |
| NACC Newport | 86 | 84 | 79 | -6 |
| NBHC Little Creek | 93 | 86 | 87 | -6 |
| NBHC Navsta Sewells | 85 | 75 | 66 | -19 |
| NBHC Oceana | 69 | 82 | 84 | 15 |
| NH Camp Lejeune | 91 | 75 | 87 | -3 |
| NH Cherry Point | 81 | 72 | 91 | 10 |
| NH Great Lakes | 82 | 86 | 72 | -10 |
| NMC Portsmouth | 86 | 83 | 83 | -2 |
| NMCL Annapolis | 85 | *** | *** | *** |
| NMCL Patuxent River | 87 | 78 | 82 | -6 |
| NMCL Quantico | 80 | 82 | 67 | -13 |
| NNMC Bethesda | 70 | 81 | 88 | 18 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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