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All Users , North Navy Claims Processing Claims Handled Correctly |
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| 2007 | 2008 | 2009 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 85 | 85 | 87 | 2 |
| NAVY | 85 | 84 | 87 | 2 |
| NORTH | 84 | 83 | 86 | 2 |
| North Navy | 86 | 81 | 87 | 1 |
| NACC Newport | 86 | 88 | 88 | 2 |
| NBHC Little Creek | 92 | 89 | 86 | -6 |
| NBHC Navsta Sewells | 87 | 78 | 71 | -17 |
| NBHC Oceana | *** | 83 | 82 | *** |
| NH Camp Lejeune | 90 | 78 | 88 | -2 |
| NH Cherry Point | 77 | 91 | 91 | 15 |
| NH Great Lakes | 80 | 88 | 66 | -14 |
| NMC Portsmouth | 89 | 83 | 91 | 1 |
| NMCL Annapolis | 78 | *** | *** | *** |
| NMCL Patuxent River | 84 | 82 | 85 | 1 |
| NMCL Quantico | 84 | 81 | 74 | -10 |
| NNMC Bethesda | 70 | 85 | 89 | 19 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2007 through 2009
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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